Licenses & Disclosures


Triple A Technologies, Inc. is licensed to operate in the following US states:

State License State Agency
Delaware Delaware Check Seller, Money Transmitter License, 040856 Office of the State Bank Commissioner 1110 Forrest Avenue Dover Dover, DE 19904
Illinois Illinois Money Transmitter License, MT.0000530 Illinois Department of Financial and Professional Regulation 320 West Washington Street Springfield, IL 62786
Florida Money Transmitters Part II, FT230000492 Florida Office of Financial Regulation 101 E. Gaines Street Tallahassee, FL 32399
Michigan Michigan Money Transmitter License, MT0025662 Michigan Department of Insurance and Financial Services Consumer Finance Section 530 W. Allegan Street, 7th Floor Lansing, MI 48933
Washington Washington Money Transmitter (includes Currency Exchange), 550-MT-153796 State of Washington - Department of Financial Institutions Division of Consumer Services 150 Israel Road, S.W. Tumwater, WA 98501
North Carolina Exempt North Carolina Office of the Commissioner of Banks (NCCOB) 316 W Edenton St, Raleigh, NC 27603
Wisconsin Exempt Wisconsin Department of Financial Institutions (DFI) 4822 Madison Yards Way, North Tower, Madison, WI 53705
Wyoming Exempt Wyoming State Division of Banking 2300 Capitol Avenue 2nd Floor Cheyenne, Wyoming 82002

Disclosures

Delaware If you experience an issue with our services or have a complaint, please reach out to Triple A Technologies, Inc. so we can assist you:

For support or to file a complaint, please contact Triple A Technologies, Inc.

Phone: +1-(888) 559-3579
Website: https://www.triple-a.io/contact-us

If you are unsatisfied with our response, you can escalate your complaint to the Delaware Office of the State Bank Commissioner:
https://banking.delaware.gov/consumer-complaints
Florida If you experience an issue with our services or have a complaint, please reach out to Triple A Technologies, Inc. so we can assist you:

Phone: +1-(888) 559-3579
Website: https://www.triple-a.io/contact-us

If your concern involves Triple A Technologies, Inc.’s money transmission activity and is not resolved to your satisfaction, you may contact the Florida Office of Financial Regulation to submit a formal complaint.

To file a complaint, you must create an account through the agency’s Online Services system. A working email address is required to register and complete the submission process.

Florida Office of Financial Regulation – Consumer Finance Division
200 E. Gaines Street
Tallahassee, FL 32399-0376
Phone: 850-487-9687
Complaint Portal: https://flofr.gov/sitePages/FileAComplaint.html
Illinois If you experience an issue with our services or have a complaint, please reach out to Triple A Technologies, Inc. so we can assist you:

For support or to file a complaint, please contact Triple A Technologies, Inc.

Phone: +1-(888) 559-3579
Website: https://www.triple-a.io/contact-us

If your concern involves Triple A Technologies, Inc.’s money transmission activity and is not resolved to your satisfaction, you may contact the Illinois Department of Financial and Professional Regulation to submit a formal complaint.

Complaints may be filed through the department’s online complaint system.

Illinois Department of Financial and Professional Regulation
Division of Financial Institutions
320 West Washington Street, 3rd Floor
Springfield, IL 62786
Complaint Portal: https://idfpr.illinois.gov/admin/dfi/dficomplaint.html
Michigan If you experience an issue with our services or have a complaint, please reach out to Triple A Technologies, Inc. so we can assist you:

For support or to file a complaint, please contact Triple A Technologies, Inc.

Phone: +1-(888) 559-3579
Website: https://www.triple-a.io/contact-us

If you are unsatisfied with our response, you can escalate your complaint to the Michigan Department of Insurance and Financial Services:
https://www.michigan.gov/difs/consumers/complaint
North Carolina If you experience an issue with our services or have a complaint, please reach out to Triple A Technologies, Inc. so we can assist you:

For support or to file a complaint, please contact Triple A Technologies, Inc.

Phone: +1-(888) 559-3579
Website: https://www.triple-a.io/contact-us

If you are unsatisfied with our response, you can escalate your complaint to the North Carolina Office of the Commissioner of Banks (NCCOB):
https://nccob.nc.gov/consumer-information/consumer-inquiries-and-complaint-information
Washington Transaction Fees: Triple A applies a service fee when you buy, sell, or convert digital assets. The fee will depend on factors like the payment method, transaction size, market conditions, and your location. The exact fee will be shown before you confirm the transaction, and it will not exceed our maximum set fee.

Legal Status of Virtual Currency: Digital assets are not considered legal tender in the U.S. and are not backed by the government. Moreover, funds held in virtual currency are not protected by the Federal Deposit Insurance Corporation (FDIC) or the Securities Investor Protection Corporation (SIPC).

Irreversibility of Transactions: Once a cryptocurrency transaction is completed, it generally cannot be reversed. Therefore, losses due to errors, fraud, or unauthorized actions may not be recoverable. If you believe a transaction was made in error or without your consent, contact Triple A immediately. However, we cannot guarantee that the issue will be resolved or funds will be returned.

Risk of Fraud and Cybersecurity: Using virtual currencies can expose users to an elevated risk of fraud, hacking, and other cyber threats that may result in the loss of assets.

For support or to file a complaint, please contact Triple A Technologies, Inc.:

Phone: +1-(888) 559-3579
Website: https://www.triple-a.io/contact-us

If you are unsatisfied with our response, you can escalate your complaint to the Washington State Department of Financial Institutions:
https://dfi.wa.gov/complaints/money-services
Wisconsin If you experience an issue with our services or have a complaint, please reach out to Triple A Technologies, Inc. so we can assist you:

For support or to file a complaint, please contact Triple A Technologies, Inc.

Phone: +1-(888) 559-3579
Website: https://www.triple-a.io/contact-us

If you are unsatisfied with our response, you can escalate your complaint to the Wisconsin Department of Financial Institutions (DFI):
https://dfi.wi.gov/Pages/FinancialInstitutions/BankingSavingsInstitutions/FileAComplaint.aspx
Wyoming If you experience an issue with our services or have a complaint, please reach out to Triple A Technologies, Inc. so we can assist you:

For support or to file a complaint, please contact Triple A Technologies, Inc.

Phone: +1-(888) 559-3579
Website: https://www.triple-a.io/contact-us

If you are unsatisfied with our response, you can escalate your complaint to the Wyoming State Division of Banking:
https://wyomingbankingdivision.wyo.gov/how-to-file-a-complaint

Licensed as a Major Payment Institution (MPI) by MAS, the Monetary Authority of Singapore.

License number: PS20200525

Licensed as a Payment Institution by the ACPR and registered as a Digital Asset Service Provider by the AMF under the aegis of Banque de France.

LEI: 969500VA4A8CRCS2N988

DASP LEI: E2023-079

Registered with the U.S. as Triple A Technologies Inc. (NMLS ID: 2514255) and through FinCEN as Money Service Business (31000261257720). Licensed as a money transmitter in various U.S. States (License & Disclosure).

NMLS ID: 2514255

MSB: 31000261257720

© Triple A Technologies Pte. Ltd 2024 | All Rights Reserved