Website Disclaimers
1. General Information
This website is operated by Triple A Technologies Pte. Ltd. and its affiliated entities ("Triple-A"). The information provided on this site is for general informational purposes only and does not constitute an offer, solicitation, or provision of services to end users.
2. No Customer Relationship
Unless you are a contracted customer of Triple-A, no relationship of service provider and client is created between you and Triple-A by your access to or use of this website.
3. Regulatory Compliance
Triple-A complies with applicable laws and regulations, including anti-money laundering, counter-terrorism financing, and sanctions screening requirements. Transactions may be delayed, restricted, or blocked in accordance with compliance requirements or other legal and regulatory obligations.
4. EU Restrictions
If you access or use our Services from the European Union, you acknowledge and agree that Triple-A may restrict or discontinue support for certain asset-referenced tokens ("ARTs") and electronic money tokens ("EMTs") that are not authorised under Regulation (EU) 2023/1114 ("MiCA") and related guidance issued by the European Securities and Markets Authority ("ESMA") or other regulators. Triple-A may suspend, restrict, or block transactions in these tokens at any time, without liability, where required to comply with applicable law or regulatory guidance.
5. Refunds
(a) Invalid Transaction Refunds
In circumstances where a payment cannot be completed, Triple-A reserves the right to request further information or documentation from the payer in order to determine whether a refund may be processed. Any refund shall be subject to Triple-A's internal policies, applicable compliance requirements, and the timely receipt of requested information. Triple-A shall not be obliged to issue a refund where such requirements are not met.
(b) Overpayment Refunds
Any claims by payers regarding overpayments made in connection with the services must be submitted in writing to Triple-A within ninety (90) days from the date of the relevant transaction. Upon receipt of such a claim, Triple-A shall request supporting documentation which includes but is not limited to proof of information ("POI") from the payer to verify the nature and validity of the alleged overpayment. If the documentation is duly provided and verified, Triple-A shall process and refund the confirmed excess amount to the payer.
Failure by the payer to submit both the written claim and the required supporting documentation within the ninety (90) day period shall constitute a full, final, and irrevocable waiver of any right to recover the alleged overpayment. Upon expiration of this notice period, Triple-A shall be fully and irrevocably released from any and all financial obligations or liabilities arising out of, or in connection with, the alleged excess payment.
Triple-A may, at its own discretion, decline or delay a refund according to the applicable laws and regulations.
7. No Guarantee
Triple-A does not guarantee the uninterrupted availability of this website or the accuracy, completeness, or suitability of the information provided herein. All use of the website is at your own risk.
8. Governing Law
These Terms and Conditions are intended to be generic and apply across all Triple-A websites. Specific country-level pages may provide additional terms governed by the laws of that jurisdiction.
9. Jurisdiction-Specific Restrictions (European Union)
In line with MiCA and ESMA guidance, certain ARTs or EMTs may be restricted or removed from the Services. Access to such crypto-asset is subject to ongoing regulatory approval and may be withdrawn without notice.
