Official Statement Regarding Recent Wallet Activity
Singapore, July 27, 2026 — On 25 July 2026, Triple-A identified unauthorized access to certain wallets containing the company’s own digital assets.
Client funds were not affected. Triple-A does not provide digital assets custody on behalf of its clients, and client funds are held separately in trust accounts maintained with safeguarding institutions that were not exposed.
As a precaution, certain services were temporarily placed into maintenance mode for approximately three hours while we secured the affected infrastructure and completed security checks. All services have since been restored, and transactions and settlements are processing normally across all markets.
The incident affected only Triple-A’s own treasury assets. Triple-A remains well capitalised, is able to meet all its liabilities and continues to operate globally at normal service levels. The financial impact is limited to specific operational accounts and is being fully absorbed from Triple-A’s treasury reserves.
We are working with internal and external cybersecurity experts, blockchain forensics specialists and the relevant authorities, including the Singapore Police Force, to investigate the incident, trace the affected assets and support recovery efforts.
Clients with questions should contact their dedicated account manager or email support@triple-a.io.
About Triple-A
Triple-A is a global payment institution licensed in the United States, Europe, and Singapore, specializing in stablecoin-based payment solutions for businesses worldwide. Enabling 1,000+ enterprise customers to send, receive, and convert money through a unified platform that connects traditional banking rails with stablecoin infrastructure, Triple-A powers seamless cross-border payments without requiring businesses to hold or manage digital currencies.
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